Business Support Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 15/09/2026
- Closes
- 29/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a flexible and well-organised Business Support Administrator within the Community Specialist Services Division. You will support patients and clinical teams by managing administrative processes for the Physiotherapy and Hydrotherapy Service across Portsmouth locations. The position involves diary management, appointment bookings, referral processing, and general administrative support. Your contribution will directly impact patient care delivery.
Key responsibilities
- Carry out clinical diary management, booking rooms, patient appointments, professional meetings, and resolving queries.
- Manage appointment bookings, update electronic records, and send appointment letters following Trust guidelines.
- Ensure referrals are actioned according to agreed service procedures and defined performance targets.
- Produce letters, emails, or memoranda using standardised Trust templates, ensuring accurate filing and distribution.
- Provide full administration support for meetings, including agenda preparation, minute-taking, and follow-up of actions.
- Process incoming and outgoing mail, telephone, or written messages, distributing appropriately and signposting queries.
Essential criteria
- GCSEs in English & Maths grade C/4 or functional skills equivalent
- NVQ 3 or equivalent
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Business Support Administrator
The closing date is 29 September 2026
Job summary
We are looking for a flexible and well-organised Business Support Administrator to join our Community Specialist Services Division within Hampshire and Isle of Wight Healthcare NHS Foundation Trust.
Working from our locations across Portsmouth (St Mary's Community Health Campus, Jubilee House, Queen Alexandra Hospital), you will play a key role in supporting both patients and clinical teams by ensuring the smooth running of administrative processes for the Physiotherapy and Hydrotherapy Service. This is an exciting chance to work in a patient focussed environment where your contribution will have a direct impact on delivering patient care. Please see the Job Description and person specification attached for more details. attached.
Working Hours:
Our services operate between 07:30 - 17:00 Monday, Wednesday and Friday, and 07:30 -- 18:30 Tuesdays and Thursdays. The successful candidate will be required to work within these hours. Specific working patterns will be discussed at interview.
What We're Looking For:
*Excellent organisational and time management skills.
*Strong communication and interpersonal abilities.
*Confidence working independently and as part of a wider team.
*Flexibility to adapt to changing service needs and wo
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