Admissions Booking Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 20
- Posted
- 17/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
The Admissions Booking Officer will coordinate patient admissions to the pre-operative assessment unit and elective admissions wards. This role involves scheduling operations to ensure an efficient, timely, and patient-focused service, meeting clinical needs within NHS timeframes. The successful candidate will need excellent time management and organisational skills, and a flexible approach to duties.
Key responsibilities
- Coordinate the admission of patients to the pre-operative assessment unit and elective admissions wards.
- Schedule operations ensuring an efficient, timely and patient focused service is provided.
- Ensure clinical needs of patients are met in accordance with the current operating framework and the NHS constitution.
- Use Microsoft Office packages and a range of computer systems to collate information and escalate potential problem areas.
- Work to tight deadlines and withstand the pressure of a busy department, using own initiative.
Essential criteria
- GCSE standard or higher
- NVQ in Business Administration or equivalent knowledge through formal training or experience
- Good English language skills
- Microsoft Office experience
- Significant experience in a similar role or equivalent knowledge
- Able to deal with the public in person and via telephone
- Knowledge of Referral to Treatment (RTT) waiting time rules
- Excellent IT skills
- Ability to communicate professionally at all levels
- Excellent customers care skills
- Self-motivated and ability to work using own initiative with limited supervision
- Able to use own initiative and respond to new challenges, knowing when to escalate
- Able to use own initiative to solve problems
- Ability to work independently
- Ability to organise/manage/prioritise own work schedule
- Ability to accurately maintain computerised and manual documentation systems
- Able to promote good working relationships amongst team and colleagues
- Ability to assist in the mentoring and training of new staff
- Ability to maintain control of stressful situations
- Capability to adapt to most situations
- Highly developed interpersonal skills
- Reliable and conscientious
- Able to work the hours and undertake duties required
- Posses a friendly and approachable personality
- Excellent team player
- Able to show understanding and appreciation
- Comply with Trust policies and procedures at all times
- Confident and sympathetic when dealing with patients/staff
- Ability and willingness to undergo further training for the post
- Maintain confidentiality at all times
Desirable criteria
- Previous NHS experience
- Knowledge of medical terminology
- Knowledge of Trust computer systems
- Good understanding of Trust internal policies as appropriate
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
Mersey and West Lancashire Teaching Hospitals NHS Trust
Admissions Booking Officer
The closing date is 24 September 2026
Job summary
Part Time - 20 hours
The Surgery Division is looking for an enthusiastic and self-motivated Admissions Officer to pro-actively co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards. To schedule operations ensuring that an efficient, timely and patient focused service is provided and the clinical needs of patients are met in accordance with the current NHS time frames.
This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
Main duties of the job
To co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards.
To schedule operations ensuring that an efficient, timely and patient focused service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution.
The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.
There is a
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.