Patient Administrator (Treatment Centre)
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 21/08/2026
- Closes
- 03/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a high-performing and enthusiastic Patient Administrator to work in the busy Treatment Centre Department at Chelsea and Westminster Hospital. The post holder will provide a comprehensive, patient-focused administrative service to a multi-disciplinary team. Duties include liaising with consultants, preparing for clinics, managing patient appointments, and using Trust computer systems. The successful candidate must be able to work autonomously and as part of a team, demonstrating excellent communication and organizational skills.
Key responsibilities
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records.
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery.
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared.
- Use Trusts computer system, to generate clinic lists and help locate missing notes.
- Book outpatient appointments.
Essential criteria
- GCSE English and Maths or equivalent
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
- Able to file accurately and pay attention to detail
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 9d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
Patient Administrator Band 3 Treatment Centre Chelsea and Westminster
Saturday-Sunday 7am-3:30pm
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster site working in our busy Treatment Centre Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our Treatment Centre Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrativesupport to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quali
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