ED Patient Co Ordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 14/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a Patient Co-ordinator within the Emergency Department, joining a supportive team. The post holder will be responsible for updating the Careflow system to accurately reflect the department's status and tracking patients. It involves communicating effectively with staff, external agencies, and the public. The position requires flexibility to cover various shifts, including days, nights, evenings, and weekends.
Key responsibilities
- Update Careflow system to accurately show the position of the Department.
- Track patients through the Department.
- Remove patients from the computer system in a timely manner.
- Communicate with all levels of hospital staff, outside agencies and members of the public in a professional and effective manner.
Essential criteria
- good standard of education to GCSE level or equivalent including numeracy and literacy skills
- NVQ level 3 in Health and Social Care or relevant hospital experience
- experience of team working
- knowledge of administrative procedures
- knowledge of GDPR (data protection) and how to apply
- demonstrate ability to use own initiative
- able to work under pressure
- able to communicate effectively with colleagues, service users and their families/carers
Desirable criteria
- experience of working in Emergency Dept
- good working knowledge of hospital systems including Medway
- able to escalate issues of concern to senior members of staff
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Kettering General Hospital NHS Foundation Trust
ED Patient Co Ordinator
The closing date is 27 September 2026
Job summary
An opportunity has arisen for a position within the Emergency Department ( ED) as a Patient Co Ordinator joining our supportive and friendly team. This vacancy will involve working a shift pattern covering a variety of shifts to include days, nights, evenings and weekends. We are looking for an individual who is flexible and has excellent interpersonal skills with the ability to work under pressure in an extremely busy department and consistently work to a high standard of efficiency. Previous ED experience is not essential as full training will be given.
Main duties of the job
The Post Holder is responsible for updating Careflow so that the system accurately shows the position of the Department .
Track patients through the Department and remove patients from the computer system in a timely manner.
Communicate with all levels of hospital staff , outside agencies and members of the public in a professional and effective manner
About us
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