Payroll Services Advisor
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 08/09/2026
- Closes
- 30/09/2026
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Role summary
This is an exciting opportunity for an enthusiastic and motivated Payroll Officer/Payroll Services Advisor to join the Payroll Services team. You will support payroll shared services for clients across the Black Country and beyond, processing approximately 45,000 employees. Based in the Parklands Office in Stoke, you will be responsible for a section of payroll for day-to-day processing, inputting, and calculations. The role involves accurately administering a designated payroll portfolio and dealing with employee queries.
Key responsibilities
- Accurately calculate and administer a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.
- Complete all administration for a designated payroll portfolio inclusive of 'P' forms (P45/P46/P60/P6) and send standard letters to employees and external bodies.
- Ensure the provision of a 'gold standard' pensions service to employees.
- Assist with the ongoing development of internal Payroll procedures and controls.
- Assist Team Leaders, with HMRC on taxation issues.
Essential criteria
- Previous Payroll Experience in NHS Payroll/Expenses
- Experience of complex payroll calculations
- Experience of Microsoft Applications, including Excel and Word
- Ability to plan own workload to ensure weekly, monthly, quarterly and annual deadlines are met.
- Good standard of Education 4 GCSEs grade C or above including English and Maths
Desirable criteria
- Use of Payroll Software, ideally Oracle
- Advance IT skills- high accuracy required
- Qualification within Payroll (NPC, CIPP) or NVQIII or equivalent gained through training and experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 22d
Plenty of time to prepare a strong application.
Full advert · preview
The Royal Wolverhampton NHS Trust
Payroll Services Advisor
The closing date is 30 September 2026
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated Payroll Officer/Payroll Services Advisor to join the Payroll Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 45,000 employees.
Based in our Parklands Office in Stoke, you will be responsible for a section of payroll for day to day processing, inputting and calculation associated with providing an excellent payroll service.
Main duties of the job
Payroll processing, accurately calculating and administering a designated payroll portfolio including all variations to pay and details affecting pay for staff concerned.
Dealing with employees queries through various communication methods.
The payroll system uses a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system. Experience of Oracle or ESR is highly desirable. An excellent understanding of statutory legislation together with a sound knowledge of IT is essential. You should be able to use Word, Excel and Outlook confidently. Knowledge of EASY would be helpful but not essential.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are
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