Patient Pathway Coordinator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves actively managing the administrative processes for patient pathways, ensuring a smooth and efficient service throughout their treatment. The post holder will coordinate patient journeys from referral to treatment, manage appointments, and maintain accurate patient records. They will also communicate with patients, clinicians, and GPs to resolve pathway issues and support service delivery, ensuring national waiting time targets are met.
Key responsibilities
- Coordinate patient pathways from referral through to treatment, ensuring timely and efficient care.
- Manage and validate Referral to Treatment (RTT) pathways, including 18-week pathway monitoring and escalation of potential breaches.
- Book, amend, and manage outpatient appointments, investigations, and follow-up appointments in line with Trust policies.
- Maintain accurate patient records on Trust systems and ensure data quality is upheld.
- Communicate effectively with patients, clinicians, GPs, and multidisciplinary teams to resolve pathway issues.
- Monitor waiting lists and take proactive steps to ensure patients are treated within national targets.
Essential criteria
- GCSE A Level or equivalent standard of Education
- ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point
- AMSPAR or equivalent e.g. a good level of medical terminology
- Years experience
- Awareness of patient pathways.
- Understanding of patient priorities and performance targets
- Knowledge of healthcare administrative systems and processes
- Previous medical secretarial/pathway administration experience
- Proactive with the ability to use your own initiative
- Able to present a positive image of her/himself and the service
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Ability to take an active role in agreed learning activities and keeping a record of them
- Knowledge of national targets with respect to the patient pathway.
- A sound knowledge and demonstrable competence re 18-week referral to treatment rules
- Ability to provide constructive opinions and views on ideas for service improvement
- Ability to use and maintain resources efficiently and effectively and encourage others to do so.
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set timeframes working to priorities and deadlines.
- Able to monitor quality of your own work and Others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS and EPR
- Methodical and logical approach to work prioritisation and planning
- Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time.
- The ability to plan and co ordinate activities and changes to systems or standards
- Patient focused
- Has a flexible approach and attitude
- Adapts to changing circumstances
- Ability to treat everyone with whom s/he meets dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures
- Highly developed communication skills, with experience of dealing with patients's anxiety in a reassuring manner
- An ability to communicate professionally at all levels
Desirable criteria
- Other
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Barts Health NHS Trust
Patient Pathway Coordinator
The closing date is 24 September 2026
Job summary
The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust. Also to ensure and participate in providing an effective administration service to the multidisciplinary team.
Main duties of the job
- Coordinating patient pathways from referral through to treatment, ensuring patients receive timely and efficient care.
- Managing and validating Referral to Treatment (RTT) pathways, including 18-week pathway monitoring and escalation of potential breaches.
- Booking, amending and managing outpatient appointments, investigations and follow-up appointments in line with Trust policies and waiting time standards.
- Maintaining accurate patient records on Trust systems and ensuring data quality is upheld at all times.
- Communicating effectively with patients, clinicians, GPs and multidisciplinary teams to resolve pathway issues and support service delivery.
- Monitoring waiting lists and taking proactive steps to ensure patients are treated within national targets.
- Providing comprehensive administrative support, including managing correspondence, clinic outcomes, patient enquiries and medical reports.
- Supporting clinicians and operational
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.