Senior IT Officer – Network and Telecoms
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 21/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an experienced IT professional to join the Network and Telecoms team within the IT Infrastructure department. You will provide 3rd/4th line network and telecoms support, working with internal and third-party experts. The position also involves participating in future design workshops, technical roadmaps, tendering, and evaluating new technologies. The team is responsible for maintaining critical network and telephony systems across the Trust.
Essential criteria
- Educated to Degree level in an IT related subject or equivalent level of experience plus significant experience in a third line network support role
- Knowledge & Experience
- In depth technical knowledge and expertise of IT hardware, network and communications, in particular Cisco applications and operating systems
- Excellent knowledge of network architectures
- Possess highly developed specialist knowledge in the following areas: o Router and switch configuration Next Generation Firewalls o Practical experience of building network infrastructure o Remote Access Solutions o IP based telephony systems o Maintaining and installing Wireless Networks o Troubleshooting, patching and upgrading network hardware and appliances o Network Access Control - Cisco ISE for example o DHCP DNS solutions
- A good working knowledge of PC architectures
- A good working knowledge of server technologies in an enterprise environment
- Experience of web proxy solutions
- Working knowledge of IP based telephony systems
- Required to provide informal training to users
Desirable criteria
- Knowledge of ITIL relate service delivery
- Experience of working in an NHS environment
- Experience of writing business cases
- Experience of cloud technologies including Microsoft Azure technologies
- Experience of scripting
- Experience of working in a Prince2 environment
- Skills & Abilities
- Excellent communications skills
- Excellent interpersonal skills
- Excellent decision-making ability
- Ability to work unsupervised
- Ability to lead on technical projects
- Excellent documentation writing skills
- Excellent troubleshooting skills
- Ability to provide out of hours support.
- Qualifications & Education
- Educated to Degree level in an IT related subject or equivalent level of experience plus significant experience in a third line network support role
- Knowledge & Experience
- In depth technical knowledge and expertise of IT hardware, network and communications, in particular Cisco applications and operating systems
- Excellent knowledge of network architectures
- Possess highly developed specialist knowledge in the following areas: o Router and switch configuration Next Generation Firewalls o Practical experience of building network infrastructure o Remote Access Solutions o IP based telephony systems o Maintaining and installing Wireless Networks o Troubleshooting, patching and upgrading network hardware and appliances o Network Access Control - Cisco ISE for example o DHCP DNS solutions
- A good working knowledge of PC architectures
- A good working knowledge of server technologies in an enterprise environment
- Experience of web proxy solutions
- Working knowledge of IP based telephony systems
- Required to provide informal training to users
- Knowledge of ITIL relate service delivery
- Experience of working in an NHS environment
- Experience of writing business cases
- Experience of cloud technologies including Microsoft Azure technologies
- Experience of scripting
- Experience of working in a Prince2 environment
- Skills & Abilities
- Excellent communications skills
- Excellent interpersonal skills
- Excellent decision-making ability
- Ability to work unsupervised
- Ability to lead on technical projects
- Excellent documentation writing skills
- Excellent troubleshooting skills
- Ability to provide out of hours support.
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Senior IT Officer – Network and Telecoms
The closing date is 27 September 2026
Job summary
Due to internal advancement an opportunity has arisen to join the IT Infrastructure team as a Senior IT Officer in the Network and Telecoms. The team are responsible for delivering and maintaining of a wide range of network and telephony technologies critical to the running of the Trust and delivery of patient care. These include a large Cisco campus network, over 30 remote sites, an enterprise scale Cisco firewall estate, Teams Collaboration, Unify IP and DECT telephony systems.
- Interview Date Wednesday 14 October 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
As an experienced IT professional you will work within the Network and Telecoms team, and wider IT Infrastructure department. This will be predominately with End User Computing and Server, however you will also work with specialist IT teams supporting specific areas of the Trust.
Working within a high performing team you will be required to work closely with third party and in house subject matter experts to provide 3rd/ 4thline network and telecoms support. The r
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