Receptionist/Admin Assistant
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 22/09/2026
- Closes
- 30/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This is a full-time, permanent Band 3 Receptionist/Admin Assistant role within the City and Hackney Directorate. The successful candidate will be the first point of contact at a busy reception, providing support to service users and the Multi Disciplinary Team. The role involves handling calls, managing mail, taking accurate notes, and coordinating appointments and bookings. It requires a motivated individual eager to work in a challenging environment.
Essential criteria
- Clinical system knowledge
Desirable criteria
- Ability to learn and develop new skills quickly
- Customer sevice related skills
- People person, understanding role requirement
- To demonstrate fair treatment and willingness to go the extra miles to support the services
- Understanding roles and responsibilities, flexibility, attendance
- Ability to demonstrate an understanding of and commitment to equality, diversity and inclusion
- Education/background/previous experience
- Academic grades achieved, work experience and responsibilities
- Interest, skills, flexibility, communication and Organisation skills
- Qualities
- Ability to work in a busy and pressurised environment
- Previous teamwork experience
- I.T skills
- Clinical system knowledge
- Ability to learn and develop new skills quickly
- Customer sevice related skills
- People person, understanding role requirement
- To demonstrate fair treatment and willingness to go the extra miles to support the services
- Understanding roles and responsibilities, flexibility, attendance
- Ability to demonstrate an understanding of and commitment to equality, diversity and inclusion
- Education/background/previous experience
- Academic grades achieved, work experience and responsibilities
- Interest, skills, flexibility, communication and Organisation skills
- Qualities
- Ability to work in a busy and pressurised environment
- Previous teamwork experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
East London NHS Foundation Trust
Receptionist/Admin Assistant
The closing date is 30 September 2026
Job summary
An exciting job opportunity has popped up in the City and Hackney Directorate for a full-time band 3 receptionist/admin assistant position, working 37.5 hours a week. This is a permanent role, and we're on the lookout for someone who's super motivated and eager to jump into a busy and challenging environment. As a receptionist/admin assistant, you'll be the first point of contact at a bustling reception, providing support to service users and the Multi Disciplinary Team.
Main duties of the job
To receive all incoming calls to the Service and deal appropriately in a courteous and helpful manner.
To deal with a range of queries from the public and other agencies in a polite and helpful manner, whilst working in reception also by telephone and face to face encounters, seeking advice and guidance from colleagues, Lead admin or Operational Manager.
To ensure that all incoming post is date-stamped and distributed to the appropriate person and that out-going mail is sorted according to internal, external departments and relevant agencies.
To take and promptly pass on accurate notes and information, exercising independent judgement and discretion when handling, monitoring and filtering calls within data protection, customer care and confidentiality guidelin
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