Receptionist
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 03/09/2026
- Closes
- 18/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
Reedyford Health Care is seeking a Receptionist to join their established team at a busy GP practice. The role involves being the first point of contact for patients, contractors, and visitors, handling general office management tasks, and providing high-quality service. The successful candidate will assist and direct patients, provide general assistance to the practice team, and project a positive image. Excellent communication skills and an organised, compassionate nature are essential for this role.
Key responsibilities
- Receiving patients, consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception position as necessary
- Taking messages and passing on information
- Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
Essential criteria
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
- General office skills, photocopier, scanning, shredding
- Awareness of Data Protection Act and need for confidentiality of Information
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Excellent understanding of data protection and confidentiality issues
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, with the ability to adjust communication style
- Committed to own continuing personal development and an ability to support others to develop and progress
Desirable criteria
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
- Experience of working in a medical or primary care setting
- Computer literate with an ability to use the required GP clinical systems
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
Posted 4d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Reedyford Health Care
Receptionist
The closing date is 18 September 2026
Job summary
Due to our
expanding list size, we are looking to recruit another Receptionist to join our established
team at Reedyford Healthcare. We are a well-established, friendly 5 partner practice.
The surgeries are within minutes of the M65 exit 13 and are therefore easily
accessible from Lancashire and Yorkshire areas. We have had two overall Good
CQC assessments.
Main duties of the job
Job Summary
We are looking to appoint a receptionist to join our busy GP practice
who will be the first point of contact for patients, contractors, and visitors
as well as carrying out general office management tasks.
You will be responsible for the general reception duties within the
Practice and work with our established processes, policies and procedures to
provide a comprehensive high-quality service and deal efficiently and
courteously with patient enquiries.
You will receive, assist and direct patients in accessing the
appropriate service or healthcare professional in a courteous, efficient and
effective way.
You will provide general assistance to the practice team and project a
positive and friendly image to patients and other visitors, either in person or
via the telephone.
You will have excellent communication skills, a compassionate and
friendly nature who can operate in a busy envi
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.