Senior Medical Secretary - General Surgery
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time, Flexible working
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This is a 6-month fixed-term contract or secondment opportunity for a Senior Medical Secretary within the General Surgery Administration Team. The role involves managing patient pathways from GP referrals to surgical procedures, tracking cancer patients, planning theatre lists, and managing outpatient clinics and waiting lists. You will also be responsible for consultant diary planning and contributing to service improvement. The ideal candidate will be friendly, professional, and possess a good eye for detail.
Key responsibilities
- Typing and formatting clinic letters and correspondence to a high standard
- Booking OPAs and TCIs for patients (cancer and non-cancer)
- Managing patient queries via telephone and email in a timely and compassionate manner
- Supporting the wider multi-disciplinary team
- Effective PTL management
Essential criteria
- RSA III or equivalent training or experience
- Maintenance of skills and knowledge base through mandatory training and work experience.
- Previous digital/audio typing experience
- Previous NHS experience, knowledge of the NHS agenda and government targets, implementing and proposing changes to policy within own work area
- Customer care skills, diplomacy, sensitivity and ability to analyse situations
- Flexible approach to constantly changing work priorities
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Norfolk and Norwich University Hospital
Senior Medical Secretary - General Surgery
The closing date is 09 September 2026
Job summary
6 month fixed term contract/ secondment opportunity
An opportunity has arisen to work within the General Surgery Administration Team.
As a Senior Medical Secretary you will be an integral part of the team. You will work within an experienced administration team. As a staff member within a surgical speciality you will be responsible for managing effective pathways - from GP referrals through to surgical procedures, tracking cancer patients, theatre list planning, outpatient clinics and waiting list management (PTL) and consultant diary planning.
You will help to adapt, change, and continue to work on improvement so that every patient through the department has the best care. You will communicate well with senior colleagues, clinicians and your peers to ensure everyone is working well and helping each other achieve good outcomes for patients.
The department is seeking a friendly, hard-working and professional Senior Medical Secretary who will be an asset to the team. You will have a good eye for detail, be able to accept and learn from constructive critique and continue to learn and develop your skills.
**If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to a
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