999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 04/09/2026
- Closes
- 14/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves working as a 999 Clinical Advisor within the Integrated Contact Centre, providing clinical oversight and making critical decisions for urgent and emergency calls. You will monitor live 999 calls, conduct real-time clinical assessments using advanced software, and ensure patients receive appropriate care. This position is for experienced Paramedics and Nurses who can apply evidence-based decision-making in a fast-paced environment.
Key responsibilities
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems.
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and engage in monthly call audits and ongoing self-reflection.
Essential criteria
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable criteria
- Recognised mentorship qualification and experience
- Telephone triage experience
- Experience of supporting others in clinical practice
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
South Central Ambulance Service NHS Foundation Trust
999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
The closing date is 14 September 2026
Job summary
Make a Difference When It Matters Most
Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.
We're looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 - Clinical Advisors . This is a unique opportunity to play a vital role at the heart of urgent and emergency care.
As part of a dynamic multidisciplinary team, you will:
- Monitor live 999 calls handled by Emergency Call Takers (ECTs)
- Provide clinical oversight to ensure safe and appropriate patient outcomes
- Use your expertise to make real-time, dynamic clinical assessments
- Apply evidence-based decision-making supported by advanced clinical software
This role offers a rare chance to use your clinical judgement in a fast-paced environment where your decisions directly impact patient safety and the effective flow of urgent care services across the NHS.
If you're looking for a role where your experience truly makes an impact--this is it.
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