Community Support Worker - Transport
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Hours / week
- 30
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves supporting patients with safe and timely discharges from hospital to their community destination. You will provide compassionate, person-centred care during transfers and communicate effectively with patients, relatives, and colleagues. The position requires home visits and lone working, with workload allocated by a registered professional. You will also maintain patient records and liaise with other departments.
Key responsibilities
- To support the Discharge Team in facilitating timely discharges for complex patients
- Provide safe, compassionate and person centred care and support to patients during their transfer from hospital to their community discharge destination
- Home visits and lone working without direct supervision
- Transfer patients to the discharge lounge if required prior to supporting on community transport
- Maintain excellent written patient records, demonstrating patient confidentiality in accordance with Caldicott guidelines
- Provide support and mobility including personal care, if needed
Essential criteria
- NVQ - Level 2 or equivalent experience in caring role
- GCSE level of education
- Willing to study for Care Certificate
- Experience in patient/customer facing role
- Able to communicate in complex situations
- Understanding of the NHS
Desirable criteria
- NVQ 3 or equivalent
- 2 years experience in patient facing role
- understanding of NHS discharge process
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
Community Support Worker for D2A/TOCT/TOCH - Transport Support - Band 3 - 30 hours
The post holder will provide support to patients to ensure safe and timely discharges from hospital to their community discharge destination.
Clear communication between the Hospital Discharge Team, Discharge to Assess Hub, D2A, ICAH and the wards to ensure safe timely discharge of all patients .
Safe, compassionate and person centred care to be given to support patients.
Excellent communication skills with patients, relatives and colleagues
Main duties of the job
Main Duties and Responsibilities
- To support the Discharge Team in facilitating timely discharges for complex patients
- Provide safe, compassionate and person centred care and support to patients during their transfer from hospital to their community discharge destination
- Home visits and lone working without direct supervision
- Transfer patients to the discharge lounge if required prior to supporting on community transport
- Workload allocated by a registered professional
- Flexible working pattern to meet the needs of the service
- Excellent communication skills with patients, relatives and colleagues
- Have an understanding of services available within the community
- Maintain excellent written patient records, demonstrating patient confidentiality in accordance with Caldicott guidelines
- Maintain clo
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