Senior Administrator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 28/08/2026
- Closes
- 03/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This is an exciting opportunity for a Senior Administrator to join the PALMS team, providing administrative support. The role involves evaluating and prioritising work, responding to daily changes, and contributing to a team environment. The successful candidate will communicate effectively with professionals and families, demonstrating excellent written, verbal, and typing skills. PALMS is a supportive team focused on continuous service development and innovation.
Key responsibilities
- Be a hardworking, well organised and adaptable individual
- Be able to evaluate and prioritise work, responding quickly to daily changes in work pattern
- Be able to work in a team environment and make valuable contributions
- Have an excellent telephone manner, communicating with professionals and families with tact and sensitivity
- Have excellent written and verbal communication skills
- Have excellent touch typing skills and be able to type from digitally dictated files
Essential criteria
- Demonstrate empathy, sensitivity and tact
- Organise office routines and develop associated policies to be shared across the service.
- Provide training and support to the team in using data entry system, word processing, telephone system if required
- Acquire full working knowledge of new and sometimes complex IT systems quickly and competently and to assist others in developing their own knowledge.
- Maintain a professional telephone manner at all times to make and receive telephone calls.
- Excellent verbal and written communication skills with the ability be able to present written information in a format that is clear, legible and correctly spelt.
- Fast and accurate typing skills
- To demonstrate initiative and analytical skills in dealing with enquiries from the team, parents/carers and other professionals and outside agencies
- Experience of working in an office environment and knowledge of full range of secretarial procedures
- Significant secretarial experience with experience in health care setting
- GCSE English and Maths
- NVQ3 RSA3 or equivalent experience in similar role
- Ability to work as part of a team and work together to cover and share the workload, maintaining good working relationships at all levels
- Adaptability/flexibility and ability to cope with unpredictable work patterns and change
- Maintain judgment under pressure and work within agreed deadlines
- Work independently and manage and prioritise own workload
Desirable criteria
- Copy typing and audio typing
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
An exciting opportunity has arisen for a Senior Administrator to join our ever evolving team providing Administrative support to PALMS where we have a proven track record of our Administrators developing and progressing to other careers within the NHS in a range of roles.
We are seeking to appoint a motivated and forward thinking Senior Administrator who can work flexibly and is committed to supporting the development of PALMS.
Interviews will be run in person at Sandridge Gate Business Centre, full details and instructions will be provided to successful candidates.
\*Proposed interview date: 9th September 2026\*
_HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so._
Main duties of the job
The ideal candidate will:
- Be a hardworking, well organised and adaptable individual
- Be able to evaluate and prioritise work, responding quickly to daily changes in work pattern
- Be able to work in a team environment and make valuable contributions
- Have an excellent telephone manner, communicating with professionals and families with tact and sensitivity
- H
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