Patient Services Supervisor
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 22/09/2026
- Closes
- 13/10/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves providing professional and courteous patient services, supporting various administrative areas like Health Records, Ward Clerks, and Subject Access Requests. The post holder will liaise with colleagues and departments, ensuring confidentiality and adherence to data protection. They will support the day-to-day management and operations of Patient Services Departmental areas, ensuring compliance with policies and legislation. The role requires good communication, adaptability, and the ability to lead a team and work independently.
Key responsibilities
- Provide a welcoming, professional and courteous service within Patient Services.
- Support various administrative areas including Health Records, Ward Clerks, and Subject Access Request.
- Liaise effectively with colleagues and other departments in a professional and pleasant manner.
- Ensure confidentiality of information and patient details in accordance with relevant acts and policies.
- Support in the delivery of day-to-day management and operations of Patient Services Departmental areas.
- Ensure compliance with local/national policies, procedures, and legislation.
Essential criteria
- NVQ Level 3 Administrative qualification or equivalent supervisory experience.
- Microsoft Office qualification(s)
- Evidence of good performance in current/previous role
- Previous experience of working in a fast-paced working environment
- ability to organise self, working within deadlines and ensuring quality standards
- Confidence and ability to establish effective working relationships
- Ability to work as part of a team and independently
- Demonstrates understanding of confidentiality
- Flexible approach to working times
- High level of communication; verbal and written
- Adaptable to work allocated and willing to cover in absences
Desirable criteria
- Relevant Degree
- IHRIM Qualification
- NVQ Assessor
- Experience of managing a large team
- Time management skills and/or experience of working within a busy/demanding service
- Evidence of professional development
- Good communication; verbal and written
- Demonstrates understanding of confidentiality
- Ability to work using own initiative
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 22d
Plenty of time to prepare a strong application.
Full advert · preview
Northern Lincolnshire and Goole NHS Foundation Trust
Patient Services Supervisor
The closing date is 13 October 2026
Job summary
We are looking for someone to provide a welcoming, professional and courteous service, based predominately Patient Services.
Post holders will be required to support in various administrative areas including Health Records, Ward Clerks, Subject Access Request and other key administrative areas throughout Patient Services.
The post holder will be required to liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner and to ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and Procedures.
Main duties of the job
The postholder will be responsible for supporting in the delivery of the day to day management and operations of several neighbouring Patient Services Departmental areas, including Health Records, Ward Clerks and Subject Access Request.
Working with the relevant Service Managers the postholder will be responsible for ensuring compliance with local/national policies and procedures and relevant legislation, providing assurance that compliance and standards are maintained, and service is delivered effectively within specified/agreed timescales.
The
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