FOI Officer
At a glance
- Band
- Band 5
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 21/08/2026
- Closes
- 06/09/2026
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Role summary
This role supports Hampshire Hospitals NHS Foundation Trust's response to Freedom of Information requests, ensuring clear, accurate, and timely information is provided to the public, media, staff, and partners. The FOI Officer will coordinate responses, liaise with internal teams, gather information, draft correspondence, and maintain records. It requires strong written communication, sound judgment, and the ability to handle sensitive information professionally. The successful candidate will work independently and as part of a supportive Information Governance team.
Key responsibilities
- Support the delivery of an effective Freedom of Information service.
- Ensure requests are progressed efficiently, accurately, and in line with statutory requirements.
- Coordinate responses and liaise with teams across the organisation.
- Gather and review information, draft correspondence, and maintain clear records and audit trails.
- Manage a varied workload, monitor deadlines, follow up actions, and escalate issues.
Essential criteria
- Educated to diploma level or able to demonstrate equivalent knowledge and experience in an administrative, governance or information role.
- Experience of working in an administrative, governance, information governance or customer-focused office environment.
- Able to demonstrate knowledge and understanding of confidentiality, records handling and information governance principles.
- Experience of managing competing priorities and working to deadlines with a high level of accuracy.
- Experience of working with sensitive or confidential information appropriately.
- Excellent written communication skills with the ability to draft clear, accurate and professional correspondence.
- Good verbal communication and interpersonal skills with the ability to build effective working relationships.
- Strong organisational skills and ability to prioritise a demanding workload to meet statutory deadlines.
Desirable criteria
- Relevant qualification or training in information governance, records management, data protection, business administration or a related subject.
- Experience of processing FOI, EIR, complaints, subject access or other statutory information requests.
- Knowledge of the Freedom of Information Act 2000, Environmental Information Regulations or NHS information governance requirements.
- Experience of working in the NHS
- Experience of using website, intranet or publication systems to support disclosure and proactive publication.
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 17d ago · Closes in 0d
Applications close soon — apply now if this is a fit.
Full advert · preview
Hampshire Hospitals NHS Foundation Trust
FOI Officer
The closing date is 06 September 2026
Job summary
Join our Digital team and play a key role in helping Hampshire Hospitals NHS Foundation Trust remain open, transparent and accountable. As our FOI Officer, you will support the Trust's response to Freedom of Information requests, helping ensure the public, media, staff and partner organisations receive clear, accurate and timely information. This is an excellent opportunity for someone who is organised, detail-focused and confident working with information, deadlines and colleagues across a busy NHS environment. You will need strong written communication skills, sound judgement, and the ability to handle sensitive or complex information professionally. In return, you will be part of a supportive Information Governance function where your work will make a real difference to public trust, good governance and the quality of information we provide. If you are motivated by accuracy, fairness, public service and continuous improvement, we would be delighted to hear from you.
Main duties of the job
The post holder will support the delivery of an effective Freedom of Information service for the Trust, ensuring requests are progressed efficiently, accurately and in line with statutory requirements. You will coordinate responses, liaise with teams across the organisat
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