Site Coordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 17/09/2026
- Closes
- 01/10/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves coordinating a wide range of facilities services, including cleaning, waste management, and security, to ensure healthcare sites are safe, clean, and compliant. The Site Coordinator acts as the first point of contact for operational issues, supervises facilities staff, and conducts audits and quality checks. The position requires problem-solving skills and collaboration with clinical teams and contractors to maintain high service standards and support patient care. It is a varied role contributing to service improvement and compliance within a supportive team environment.
Key responsibilities
- Coordinate the day-to-day delivery of hotel services (cleaning, waste, linen, portering, grounds maintenance) across the site.
- Act as the first point of contact for operational facilities issues, coordinating responses to incidents and resolving service concerns.
- Provide day-to-day supervision and direction to hotel services staff, assisting with rotas and resource deployment.
- Undertake routine quality inspections, audits, and risk assessments to ensure compliance with Health and Safety legislation and policies.
- Monitor contractor performance, stock levels, and departmental expenditure, identifying opportunities for service improvements.
- Maintain accurate service records, produce reports, and utilise facilities management systems.
Essential criteria
- Educated to GCSE Grade C/4 or equivalent in English and Mathematics.
- Relevant supervisory qualification or equivalent supervisory experience.
- Health and Safety awareness training.
- Experience working within facilities, hotel services, estates or operational support services.
- Experience coordinating day-to-day service delivery.
- Experience supervising staff and/or contractors.
- Experience undertaking audits and quality inspections.
- Experience resolving operational issues and responding to service user concerns.
- SKILLS & KNOWLEDGE
- Understanding of hotel services delivery within a healthcare environment.
- Knowledge of Health and Safety legislation and safe working practices.
- Understanding of infection prevention and control principles.
- Knowledge of cleaning standards and quality assurance processes.
- Understanding of risk management principles.
- Excellent organisational and prioritisation skills.
- Strong communication and interpersonal skills.
- Ability to analyse information and produce reports.
- Computer literacy including Microsoft Office applications.
- Ability to resolve operational issues effectively.
- Attention to detail and commitment to quality.
- PERSONAL ATTRIBUTES
- Professional and approachable manner.
- Customer-focused attitude.
- Reliable and flexible approach to work.
- Ability to work independently and as part of a team.
- Commitment to continuous improvement.
- Ability to remain calm under pressure.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable criteria
- ILM Level 3 or equivalent supervisory qualification.
- BIFM/IWFM qualification.
- Facilities Management qualification.
- IOSH Managing Safely.
- NHS or healthcare environment experience.
- Experience coordinating multiple hotel services disciplines.
- Experience using CAFM or facilities management systems.
- Experience supporting contract management activities.
- SKILLS & KNOWLEDGE
- Knowledge of NHS Premises Assurance Model requirements.
- Understanding of waste management regulations.
- Knowledge of CQC requirements relating to facilities and environments.
- Experience using facilities management software.
- Experience leading service improvement initiatives.
- PERSONAL ATTRIBUTES
- Experience of leading change and supporting service development.
- Interest in further professional development within facilities management.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
East Coast Community Healthcare CIC
Site Coordinator
The closing date is 01 October 2026
Job summary
As a Site Coordinator within our Estates and Facilities team, you will play a vital role in ensuring our sites remain safe, clean, compliant and welcoming for patients, visitors and staff every day. Based across our healthcare locations, you will coordinate a wide range of facilities services including domestic cleaning, waste management, linen, portering, grounds maintenance, security and catering liaison activities. This is a varied and rewarding role where no two days are the same. You will work closely with clinical teams, contractors and colleagues to maintain high service standards, resolve operational issues and help create environments that support outstanding patient care. You will also contribute to service improvement, quality assurance and compliance activities, helping to ensure services are delivered efficiently and effectively. We are looking for someone who enjoys problem-solving, building positive relationships and taking ownership of operational challenges. In return, you will join a supportive organisation that values professional development, teamwork and innovation. At East Coast Community Healthcare CIC (ECCH), our CARE values of Compassion, Action, Respect and Everyone are at the heart of everything we do, creating a positive and inclusive cul
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